Frequently Asked Questions
Everything you need to know about your LookerOnline experience.
Are all your products authentic?
Yes, we guarantee that all items sold on LookerOnline are 100% authentic and sourced directly from official manufacturers and authorized distributors.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders can take 7-14 business days depending on the destination.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Can I track my order once it has shipped?
Absolutely. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.